Revolutionizing Healthcare
Revolutionizing Healthcare Operations with AI
We save your staff at least 2 hours every day with the help of our AI agents, who automate repetitive tasks like scheduling to follow-ups.
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IT works
Trusted and used daily by healthcare providers
Confido has automated 100,000+ hours' worth of manual tasks so far, while recovering millions of dollars from lost revenues
Our Approach
Problem
Staffing crisis
Industry is short by 6.5 million staff, excluding doctors, in 2023
High cost of operations
The shortage has led to constrained patient access, overworked staff, and reduced margins
Our Approach
Our Solution
Our AI agents work 24/7 to handle your outbound & inbound calls, data entry, and unlocking new revenue opportunities going beyond your existing staffing constraints. This frees up your existing staff bandwidth to focus on providing high-quality care to the patients.
AI AGENTS
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Appointment management
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Payment collections
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Pre-op
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Post-op
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Chronic Care
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Care Gaps
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TCM
SDOH screening
How we do it
Our Solution
Confido built both patient-facing and provider-facing applications, powered by RPA and AI to smartly handle personalized interactions over calls/texts, complete data entry tasks, and determine actions that need to be taken in sync with your EHR intelligently. Confido has also developed expert-approved templates for various tasks which can be readily deployed within less than 30 days of implementation time, ensuring minimal demand on staff time to go live.
It works
Trusted and used daily by healthcare providers
Confido has automated 100,000+ hours worth manual tasks so far while recovering millions of dollars from lost revenues
Our Approach
Problem
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Staffing crisis
Industry is short by 6.5mn staff excluding the doctors in 2023.
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High cost of operations
Shortage had led to constrained patient access, tired workers and poor margins.
Our Approach
Our Solution
Our AI agents work 24/7 to handle your outbound & inbound calls, data entry work and unlocking new revenue opportunities going beyond your existing staffing constraints. This frees up your existing staff bandwidth to focus on providing high quality care to the patients.
AI AGENTS
Appointment management
Payment collections
Pre-op
Post-op
Chronic Care
Care Gaps
TCM
SDOH screening
.webp)
Our Approach
How we do it
Confido built both patient-facing and provider-facing applications, powered by RPA and AI to smartly handle personalize interactions over calls/texts, complete data entry tasks and determine actions that need to be taken in sync with your EHR intelligently. Confido has built expert approved templates for various tasks which can be readily deployed within less than 30 days of implementation time ensuring we don’t demand dedicated staff time to go live.
Usecases
Discover How Our Solutions Are Transforming Industries
Appointment Management
Sara can schedule, reschedule and cancel appointments by doing both outbound & inbound interactions, handling voicemails and ensuring a filled calendar.
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Payment Collections
Sara will streamline staff workflow by automating follow-ups, sending accurate payment links, and answering statement queries, eliminating the need for manual calls and reminders.
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Pre and Post Operative Engagement
Ryan will ensure patients are prepared for procedures with necessary tests and clearances, and post-discharge, will educate them, ensure medication adherence, and answer FAQs.
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Close Care Gaps
Lily can smartly identify patients at risk from the EHRs on multiple parameters, do proactive reach outs to make sure patients come for their visits for screenings, wellness visits etc to improve quality of care while enabling enhanced reimbursements.
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Transitions of Care
Lily is trained on empathy to make sure she patiently listens to patient concerns especially post discharge while ensuring it motivates them to schedule follow up visits within 14 days.
Confido Difference
Confido Difference
Confido transforms your practice, boosting efficiency and patient engagement. Experience seamless improvements in workflow and interactions. Discover the Confido difference today.
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Integrations
EHR and IVR integrations
We are committed to reducing your screen time by deeply integrating with your existing systems, so that you don’t have to learn another software.
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Integration
EHR and IVR integrations
We are committed to reducing your screen time hence we make sure we deeply integrate with your existing systems so that you don’t need to learn another software.
Safe & Reliable AI
Safe & Reliable AI
Our proprietary language model is built on thousands of real-life interactions, clicks, actions, and repetitive tasks performed by staff, surpassing the performance of current state-of-the-art LLMs. We work with the same vendors who power the safety and compliance stack for the world’s best generative AI companies.
All our workflows are co-built by best physicians and staff managers across the country, making them extremely reliable.
All our workflows are co-built by best physicians and staff managers across the country, making them extremely reliable.
What people say
Testimonials
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